Privacy Policy

Last Updated: July 21, 2026

This Privacy Policy describes how West Coast Window & Door (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards information obtained from individuals (“you” or “user”) who visit our website (the “Site”). This Policy applies to all information collected through our Site, including any forms, tools, and third-party services integrated therein. Please read this Privacy Policy carefully. By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. If you do not agree with the terms of this Privacy Policy, please discontinue use of the Site.

This Policy does not apply to information collected offline or through any other means not described herein. West Coast Window & Door does not engage in e-commerce, and no payment information is collected or processed through this Site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Site includes the following:

1.1 Information You Provide Voluntarily

We collect personal information that you voluntarily provide to us when you submit an inquiry or contact request through our website’s contact form, which is powered by Jotform, a third-party form processing service. The categories of personal information you may provide include:

Full Name – to identify you and personalize our response;
Email Address – to respond to your inquiry electronically;
Phone Number – to contact you by telephone if you request or consent to such contact;
Message Content – any information you include in the body of your inquiry or message.

Please be aware that when you submit information through our contact form, that data is transmitted to and processed by Jotform, Inc. on our behalf. We encourage you to review Jotform’s Privacy Policy (available at https://www.jotform.com/privacy/) to understand how Jotform handles your personal information. You are not required to provide any personal information to browse our Site; providing personal information is entirely voluntary and is required only if you wish to submit an inquiry.

1.2 Information Collected Automatically

When you visit the Site, certain information is collected automatically by our web server and by third-party analytics services. This information does not identify you personally but may constitute personal information under certain applicable laws. Automatically collected information may include:

IP Address – your internet protocol address, assigned by your internet service provider;
Browser Type and Version – the web browser you are using (e.g., Chrome, Firefox, Safari);
Operating System – the operating system running on your device (e.g., Windows, macOS, Android);
Referring URLs – the webpage or source that directed you to our Site;
Pages Visited – the specific pages and content you access during your visit;
Date and Time of Visit – the timestamp of your access to the Site.

This information is collected through WordPress server logs generated by our web hosting provider, as well as through Google Analytics, a web analytics service described further in Section 3 and Section 5 of this Policy.

2. Cookies and Tracking Technologies

2.1 What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile device) by a website when you visit it. Cookies allow the website to recognize your device, store certain preferences, and gather statistical information about your usage patterns. Cookies may be “session cookies,” which expire when you close your browser, or “persistent cookies,” which remain on your device for a set period of time or until you delete them.

2.2 WordPress Functional Cookies

Because our Site is built on the WordPress content management platform, certain functional and session cookies may be set automatically during your visit. These cookies are necessary for the proper operation of the Site and may include:

Cookies that manage logged-in state for site administrators;
Cookies that support WordPress comment form functionality;
Session cookies that remember your preferences during a single browsing session.

These cookies do not collect personally identifiable information about general Site visitors and are used solely for technical purposes to facilitate normal Site operation.

2.3 Google Analytics Cookies

We use Google Analytics, a web analytics service provided by Google LLC, to help us understand how visitors interact with our Site. Google Analytics sets cookies on your device to collect standard internet log information and visitor behavior data in an aggregated, anonymized form. We use this information to compile reports on Site activity and to improve the Site’s content and user experience.

Where configured, Google Analytics anonymizes IP addresses before storing them, meaning that your full IP address is not retained by Google. The data collected by Google Analytics does not identify you as an individual. For more information about how Google uses data collected through its analytics tools, please review Google’s Privacy Policy.

If you wish to opt out of tracking by Google Analytics across all websites, you may install the Google Analytics Opt-out Browser Add-on, which is available free of charge from Google.

2.4 Managing Cookies

You may disable or restrict the use of cookies through your web browser’s settings. Most browsers allow you to refuse all cookies, accept only certain cookies, or receive a notification when a cookie is being placed. Please note that disabling cookies may impact the functionality of the Site, and certain features may not operate as intended if cookies are restricted or blocked. Instructions for managing cookies vary by browser; please consult your browser’s help documentation for guidance specific to your browser.

2.5 No Advertising or Cross-Site Tracking Cookies

West Coast Window & Door does not use advertising cookies, behavioral targeting cookies, or any cookies designed to track your activity across third-party websites for advertising purposes. We do not engage in cross-site tracking or behavioral profiling for commercial advertising.

3. How We Use Your Information

We use the personal information we collect for legitimate business purposes only, including the following:

To Respond to Inquiries: We use the contact information you submit through our contact form — including your name, email address, phone number, and message — to respond to your questions, requests, and inquiries about our products and services;
To Analyze Site Usage: We use automatically collected data and Google Analytics reports to understand how visitors interact with the Site, which pages are most visited, and how users navigate through our content, in order to improve the user experience;
To Maintain and Improve Site Performance and Security: Server log data, including IP addresses and access timestamps, may be used to monitor for unauthorized activity, diagnose technical issues, and maintain the security and integrity of the Site;
To Comply with Legal Obligations: We may use or disclose your personal information where required to do so by applicable law, regulation, court order, or lawful governmental authority.

We do not sell, rent, trade, or otherwise transfer your personal information to third parties for their own marketing or commercial purposes. Personal information is shared with third parties only to the extent necessary to provide the services described in this Policy (e.g., Jotform for form processing, Google for analytics), or as required by law.

4. Third-Party Services

Our Site integrates certain third-party services to support its functionality and analytics. We are not responsible for the privacy practices of these third parties and encourage you to review their respective privacy policies.

4.1 Jotform

Our website’s contact form is powered by Jotform, Inc., a third-party form-building and data collection platform. When you submit information through our contact form, that data is transmitted to and stored on Jotform’s servers pursuant to Jotform’s data processing practices. Jotform acts as a data processor on our behalf and is contractually restricted from using your data for purposes other than providing its services to us.

For complete information on how Jotform collects, uses, and stores data, please review Jotform’s Privacy Policy, available at: https://www.jotform.com/privacy/.

4.2 Google Analytics

Google Analytics is a web analytics service operated by Google LLC, headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses cookies and similar tracking technologies to collect and analyze information about how users interact with the Site. Data collected by Google Analytics may be transferred to and stored on Google’s servers in the United States and other countries.

Our use of Google Analytics is governed by the Google Analytics Terms of Service. For information on how Google collects and processes data, please review Google’s Privacy Policy. To opt out of Google Analytics tracking, you may use the Google Analytics Opt-out Browser Add-on.

4.3 WordPress Hosting Provider

Our Site is hosted on a third-party web hosting platform. As part of normal server operations, our web hosting provider may generate and retain server access logs containing information such as IP addresses, browser types, and timestamps of access. These logs are maintained by the hosting provider in accordance with their own data retention and privacy practices. We encourage you to review the privacy policy of our hosting provider for information on how server log data is handled: [Your Hosting Provider’s Privacy Policy URL].

5. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, subject to applicable legal requirements. The following general retention practices apply:

Contact Form Submissions: Information submitted through the Jotform contact form is retained for as long as necessary to respond to your inquiry and for a reasonable period thereafter, or as may be required by applicable law or legal proceedings. You may request deletion of this information at any time (see Section 7 below);
Server Access Logs: Server logs generated by our web hosting provider are typically retained for a period of thirty (30) to ninety (90) days, consistent with standard hosting industry practices, after which they are deleted or anonymized;
Google Analytics Data: Data collected through Google Analytics is retained in accordance with the data retention settings configured in our Google Analytics account, and subject to Google’s own data retention policies. Google Analytics allows site owners to configure retention periods from two (2) months to fifty (50) months, or to retain data until it is manually deleted.

6. Data Security

We take the security of your personal information seriously and employ reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, and destruction. These measures include, but are not limited to, use of secure communication protocols (such as HTTPS/SSL encryption) for data transmission, access controls limiting personnel access to personal information, and periodic review of our data handling practices.

However, please be aware that no method of transmitting or storing data over the internet is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

In the event of a data security incident that affects your personal information, we will take prompt action to investigate and remediate the incident, and we will notify affected individuals and relevant authorities as required by applicable law.

7. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights with respect to your personal information. The following rights apply to California residents under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), as well as general rights available to all users of this Site.

7.1 California Residents – Rights Under the CCPA/CPRA

If you are a resident of California, you have the following rights regarding your personal information:

Right to Know: You have the right to request that we disclose what categories of personal information we have collected about you, the purposes for which it is used, the categories of sources from which it was collected, and the categories of third parties with whom it is shared;
Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions permitted by law (e.g., information necessary to complete a transaction or comply with a legal obligation);
Right to Opt-Out of Sale: You have the right to opt out of the sale of your personal information. West Coast Window & Door does not sell personal information. We do not sell, rent, or trade personal information to third parties for monetary or other valuable consideration;
Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you;
Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising any of the privacy rights described in this Section. We will not deny you goods or services, charge you different prices, or provide a different level of service because you exercised your rights under the CCPA/CPRA.

7.2 Rights Available to All Users

In addition to California-specific rights, the following options are available to all Site visitors:

Opt Out of Google Analytics: You may opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on;
Manage Cookies: You may manage or disable cookies through your browser’s privacy settings, as described in Section 2.4 of this Policy;
Access, Update, or Delete Contact Information: If you have previously submitted a contact form inquiry and wish to access, update, or request deletion of the personal information you provided, you may contact us using the information in Section 11 below.

7.3 How to Submit a Privacy Request

To exercise any of your privacy rights described in this Section, you may submit a request by:

Sending an email to: [Email Address]
Using the contact form available on our website
Mailing a written request to: [Mailing Address]

We will respond to verifiable requests within the time period required by applicable law. To protect your privacy, we may need to verify your identity before processing your request. We will not charge a fee for processing your request unless the request is excessive, repetitive, or manifestly unfounded.

8. Children’s Privacy

This Site is not directed to, intended for, or designed to attract children under the age of thirteen (13). West Coast Window & Door does not knowingly collect, solicit, or receive personal information from any person under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13 without verifiable parental consent, we will take immediate steps to delete that information from our records.

If you are a parent or guardian and you believe that your child under the age of 13 has provided personal information to us without your consent, please contact us immediately using the contact information provided in Section 11 of this Policy so that we can take appropriate action.

9. Links to Other Websites

Our Site may contain hyperlinks to third-party websites, resources, or services that are not owned or controlled by West Coast Window & Door. These links are provided for your convenience and informational purposes only. We have no control over the content, privacy practices, or data handling of any third-party websites, and this Privacy Policy does not apply to those websites.

We strongly encourage you to review the privacy policies of any third-party websites you visit. The inclusion of any link on our Site does not imply our endorsement of or affiliation with the linked website. West Coast Window & Door is not responsible or liable for any loss or damage arising from your use of, or reliance on, any third-party website or its content.

10. Changes to This Privacy Policy

West Coast Window & Door reserves the right to modify or update this Privacy Policy at any time and at our sole discretion. Any changes to this Policy will become effective upon posting the revised version to the Site, as indicated by the updated “Last Updated” date appearing at the top of this document. We will not provide individualized notice of changes to this Policy; it is your responsibility to review this Policy periodically to stay informed of any updates.

Your continued use of the Site following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. If you do not agree with the revised Policy, you should discontinue use of the Site. We encourage you to review this page regularly so that you are aware of our current practices.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, or if you wish to exercise any of your rights described in Section 7 of this Policy, please contact us using any of the following methods:

Email: info@westcoastwd.com
Mailing Address:
West Coast Window & Door
7501 124th Avenue Largo, FL 33773

We will make every reasonable effort to respond to your inquiry in a timely manner and in accordance with applicable law. Please include sufficient detail in your request to allow us to properly identify and respond to your inquiry.